Saving Face: How Leaders Preserve Dignity and Build Trust
You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective leaders count on it to lead their organizations.
Face is the new social currency of our time. As with all currencies, it’s prudent to bank this currency for when you need to invest it. Face represents one’s self-worth, identity, reputation, status, pride, and dignity. “Saving face” is a universal concept that enables you to connect with people, break down barriers, and build trust and long-term relationships.
For over 25 years, executive coach and author Maya Hu-Chan has witnessed the ways most effective leaders galvanize and incentivize their teams to do their best work. For this webinar, Maya will share with you the essential concepts of honoring, losing, and saving face so leaders can build authentic relationships and create a culture of psychological safety for their teams and organization.
Key Takeaway or Learning Outcomes
- What does it mean to apply the concept of “face” at work, and why is losing face such a bad thing?
- How do leaders build up the “face account” and avoid the risk of “over draft”?
- How can coaches help their leaders build a culture of psychological safety to forge stronger, authentic partnerships with clients and colleagues across cultural, generational, and gender differences?
Maya Hu-Chan is a globally recognized keynote speaker, best selling author, leadership educator, and ICF Master Certified Coach. She specializes in global leadership, cross cultural management, diversity, equity and Inclusion. Ranked Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership, Maya has worked with thousands of leaders from Global Fortune 500 companies and public sectors around the world.
Maya is the founder and president of Global Leadership Associates, a global consultancy that partners with organizations to build leadership capabilities and enable profound growth and change. Her latest book “Saving Face: How to Preserve Dignity and Build Trust” was Amazon #1 Best Seller (Berrett-Koehler 2020). Her book “Global Leadership: The Next Generation” was a Harvard Business School Working Knowledge book. She is a contributing author of 10 business books and a columnist for INC.com.
Born and raised in Taiwan and residing in San Diego, California, Maya is fluent in Mandarin Chinese and English. She earned her M.A. from University of Pennsylvania and B.A. from National Chengchi University in Taiwan. Maya has lectured at the Brookings Institution, University of California, San Diego, University of Chicago, University of Southern California, and Tuck School of Business at Dartmouth College.
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