CHAPTER BLOG

Part 4: The ICF Credentialing Exam and a Closer Look at the Core Competencies

July 11 at 11 a.m. (New York) | Register here.

Join Carrie Abner, vice president of ICF Credentials and Standards, and Aileen Gordon, director of operations for ICF Credentials and Standards for a deep dive into the ICF Core Competencies and an overview of the ICF Credentialing Exam.

Participants in the live webinars will receive CCE certificates after the event. Recordings of the webinars will be posted in the ICF Learning Portal for those not able to participate live. After viewing the recordings, participants can also earn CCEs with the completion of the learning checkpoint. CCEs will be listed on your ICF Global CCE transcript.

**Translation will be available for all webinars using Wordly, an AI translation app. Wordly currently has 26 languages available and after selecting your language, you will be able to view the transcription in real time in your preferred language.

ICF Global is excited to announce a new credential webinar series hosted by our professional coaches team. The March meeting will be Featuring Joel DiGirolamo, vice president of ICF Research and Data Science, and Rockelle Ward, director of global accreditation for ICF Coaching Education.

March 28 at 8 a.m. (PST). Register here.

GET TICKETS NOW!

Topic: A Chat with David Clutterbuck, one of the Fathers of Team Coaching

Host: DeBorah (Sunni) Smith, PCC

Speaker: David Clutterbuck

CCEs: 1.5 Resource Development

Date: Thursday, November 3, 2022

Time: 12:00 PM – 1:30 PM Pacific Time

Location: Virtual meeting via Zoom.us / Your link to join the conference will be sent after you register.

 

Description

Today, Team Coaching is one of the most compelling and sought-after interventions by corporate and other organizational entities. This 90-minute talk/ interview with globally recognized David Clutterbuck will focus on his expertise and massive contributions to Team Coaching. Considered the “ one of the Fathers of Team coaching,” he will address how to effectively empower teams to co-create in achieving their common objectives and goals. He also will respond to questions from the various sponsoring ICF Western Region chapters that center on team performance, development, innovation, flexibility, adaptability, and goal alignment.

Learning Outcomes from this webinar include:

• Define and distinguish between team coaching with team training, consulting, or mentoring.
• Learn how to approach coaching the “client team.”
• Recognize the “facilitation-coaching-team coaching” continuum and how to effectively work within its dimensions and intersecting modalities.

About David Clutterbuck

Professor David Clutterbuck is one of Europe’s most prolific and well-known management writers and thinkers. He has written more than 65 books and hundreds of articles on cutting-edge management themes and is an early pioneer in the team coaching field. He co-founded the European Mentoring & Coaching Council, the primary professional organization in the field in Europe, and is now its Special Ambassador, promoting good practice in coaching and mentoring internationally. He founded the International Standards for Mentoring & Coaching Programmes and recently completed a 3-year term as an external examiner for Ashridge Coaching MBA.

David is a serial entrepreneur, having built and sold two consulting businesses. He now works with an international network of mentor trainers, supporting organizations in developing capability in coaching and mentoring. He maintains a continuous program of research into mentoring, coaching, and leader development. He is an accomplished and controversial public speaker in high demand around the world. He likes to practice what he preaches, setting himself the goal of achieving at least one major learning challenge each year – these range from sky-diving to becoming a stand-up comic!

The Power of Being "To be, or not to be" William Shakespeare.  August is upon us! August was named to honor the first Roman emperor (and grand nephew of Julius Caesar). The month of August is marked by majestic dignity or grandeur.

As all of you know, (thanks to me mistakenly sending a message to the entire membership instead of only the registered participants to an event-Oops!) the last several weeks have been important to me, as well as challenging. It brought me to a place of introspection and reflection. I navigated family emergencies and COVID, simultaneously. I also realized the unique responsibility of raising an elite junior athlete. 

These experiences have required a great amount of time and energy, and "forced" me to take a deep look at my own mindset as it relates to "being." When everything converges, how do I stay true to myself and what requires my absolute best? How do I prioritize and allow myself to BE? 

The famous quote above is so simple, yet so powerful! While the soliloquy in Hamlet is essentially about life and death: "To be or not to be" means "To live or not to live," it brings to light an important choice we are faced to make. 

The daily choice of being, of accepting what each moment brings, that health, family, ourselves, are the inspirations that propel us to embrace majestic dignity and grandeur… 

In our work as coaches, we often support our clients on their quest to fulfillment, happiness and success-and, as often happens, we may forget to grant the same wisdom and permission to ourselves. 

Thank you to all of you for the kind words of support (loved all the fan mail!); to this amazing Board of Directors for always showing up in your greatness; for everyone being there for me and my family during these interesting times. 

Check out all of the amazing events we have planned  for August!

In the spirit of being, 

Gaby

Pacific College of Health and Science is seeking a dynamic individual for the position of mentor coach / adjunct faculty in the Health and Human Performance program at our San Diego /Online Campus.    

Our current opening is for the following course:

Health and Human Performance Coaching (HHPC): Professional skills (Mentor Coach)

 

Description: In our Professional Skills course, business skills are taught through the lens of the ICF core competencies. Students practice coaching skills on common business challenges and develop success strategies. Group and individual mentor coaching are provided by credentialed mentor coaches to refine and further develop skills in the application of the ICF core competencies. Students are required to complete three mentor coaching sessions outside of class. 

We are seeking a mentor coach with exceptional communication skills who has a passion for teaching/mentoring, and whose enthusiasm for the subject matter will be an inspiration to our students. 

 

Job Summary:  Mentor Coach for Health and Human Performance Coaching (HHPC): Professional skills.

1.     Focus on core competency development by reviewing and providing oral and written feedback on a series of the student’s coaching sessions.

2.     Provide specific verbal and/or written feedback, using targeted examples from the sessions.

3.     Listens beyond content to discern application of the skills related to the core competencies (i.e. skill versus direction, skill versus style or skill versus outcome for the client.)

4.     Listens equally for strengths and areas for growth

5.     Has a working knowledge of the assessment tools used by the ICF in the evaluation of recorded coaching sessions used in the credentialing exam process.

6.     Listens both for the presence of individual competencies and for the overall totality of skill level.

7.     Has the ability to distinguish which critical underlying competency (s) may be giving rise to ineffective or limited coaching impact.

8.     Can discern and articulate the gap between levels of skill demonstrated and next skill level to attain.

9.     Articulates with specific detail and examples, what is being observed and the specific development needed to move to the next skill level, delivered with sensitivity to the impact of the feedback.

10.  Offers feedback that is relevant to each specific coaching core competency, recognizing strengths as well as potential growth areas.

 

Minimum/Required Qualifications:  

·       International Coaching Federation (ICF) PCC certification or higher

·       International Coaching Federation (ICF) Mentor coach training

·       Business related degree or professional experience

·       Experience mentor coaching 

Desired Qualifications:  

·       Master’s degree in business or equivalent

·       Extensive experience in university level online asynchronous and synchronous teaching preferred (2-5 years).  

·       Experience with Zoom, Moodle, Share-point or other learning management platforms (preferred)   

 

Application deadline: June 17^th, 2022. To apply, please send a detailed cover letter describing qualifications and resume/CV, to Dawn DeFrancesco at 

 ddefrancesco@pacificcollege.edu and facultyjobs@pacificcollege.edu 

 

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative medicine, more particularly in Chinese medicine, acupuncture, holistic nursing, massage therapy, human performance, public health education, and herbal medicine, including medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty of over 200 professors from around the globe, which conduct ongoing research and educate approximately 2000 students every year. After 30+ years, the College underwent a rebranding and name change transition in 2020, designed to accommodate the rapid expansion of program offerings and student population.

We offer the opportunity to work with a dynamic team of professionals. We are committed to creating a diverse community of faculty, staff, and students.

Pacific College of Health and Science is an Equal Opportunity Employer. Applicants are considered on the basis of their qualifications for the position without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status, disability, veteran's status, or any other personal trait protected by federal, state or local law.

This is a paid job advertisement.

Pacific College of Health and Science is seeking a dynamic individual for the following positions at our San Diego /Online Campus.    

Our current openings are for the following two positions:

1. Adjunct Faculty for Health and Human Performance Coaching (HHPC): Professional skills
2. Mentor coach and coaching student supervisor

HHPC: Professional skills course description:
Business skills are taught through the lens of the ICF core competencies. Students practice coaching skills on common business challenges and develop success strategies. Each class includes peer coaching on their business development goals and solutions. As students prepare to enter private practice, they identify the communities to serve and refine their personal approach to coaching to develop their reputation. They apply cumulative skills from earlier courses to write and execute their business plans. ACC, PCC, or MCC credential with ICF and master’s degree required.

Mentor coach and coaching student supervisor job summary: 
The mentor coach and coaching student supervisor observes student coaching sessions, provides feedback to students based on recorded coaching sessions performed by the student and mentor students to achieve the coaching competencies defined by the International Coaching Federation (ICF) to support the student’s continued growth. PCC or MCC credential with ICF required.

Qualifications for adjunct faculty for HHPC: Professional Skills 

Minimum/Required Qualifications:  

• International Coaching Federation (ICF) certification
• Master’s degree or equivalent
• Business related degree or professional experience
• Experience teaching in asynchronous and synchronous online environments

Desired Qualifications:  

• Master’s degree in business or equivalent
• PhD in business or equivalent  
• Extensive experience in university level online asynchronous and synchronous teaching preferred (2-5 years).  
• Experience with Zoom, Moodle, Share-point or other learning management platforms (preferred)   
• An extensive teaching resume coupled with a student-centered teaching philosophy
• Prior student course evaluations in psychology or coaching
• Familiarity with instructional technology 

Qualifications for mentor coach and coaching student supervisor 

Minimum/Required Qualifications:

• International Coaching Federation (ICF) - PCC or MCC Credential
• A high-level of knowledge and skill with the ICF core competencies
• Computer proficiency and skill in the Microsoft Office suite of software and beyond
• A high-level of administrative skills and a passion for this aspect of faculty work

Desired Qualifications:

• Accustomed to the virtual environment and utilization of the web‐based technology
• Familiarity with use of Zoom and Moodle (preferred)
• Employs diverse and contemporary approaches in teaching and mentoring
• Master’s degree preferred

Application deadline: February 7^th, 2022. To apply, please send a detailed cover letter describing qualifications and resume/CV, to John Murphy at 

 jmurphy@pacificcollege.edu and facultyjobs@pacificcollege.edu 

 

About Pacific College:

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in the areas of Oriental medicine, acupuncture, massage and Chinese herbal medicine. Founded in 1986, with the mission of training primary healthcare providers in the field of Oriental medicine. Pacific College has campuses in New York, San Diego, Chicago, and Online and features an esteemed faculty of professors from around the globe that conduct ongoing research and educate approximately 1,500 students every year. We offer the opportunity to work with a dynamic team of professionals. We are committed to creating a diverse community of faculty, staff, and students.

Pacific College of Health and Science is an Equal Opportunity Employer. Applicants are considered on the basis of their qualifications for the position without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status, disability, veteran's status or any other personal trait protected by federal, state or local law.

When I took on the role of President of our Board, I knew we needed to be connecting, growing and learning in 2021, more than ever. We had accepted that Covid-19 had become a part of our life, though we secretly hoped we would wake up one day and learn it had just faded away somehow. We are Zooming, creating relationships with people we have never met in person and even hiring people without meeting them. It feels like a scene out of a futuristic movie. What I’d love next is a hologram Zoom capability!

In preparation for the transition of Presidents, I created three questions between myself and our President-Elect, Gaby Alvarez Pollack. She asked me three questions about 2021 and I’ve asked her three questions about the year ahead.  

Questions from Gaby to Shahrzad:

Q. Shahrzad, what are you most proud of for 2021?

A. We have a strong committed group of board members, the Chapter is financially healthy, we’ve had 24+ events throughout the year and we’ve done our best to remain connected with our growing membership. I also aimed to connect with members on relevant topics throughout the year in our monthly blogs (highlights and links here).

A Motto as Fuel in Tough Times

On Developing Good Judgement

On Hope and Optimism

On Transition, Resilience and Agility

The Power of a Declaration

On Voice and Identity 

Celebrating Coaching and Supporting DEI

 

Q. What was the toughest part of the year?

A. Not being able to see one another in person. Although, it is remarkable how close I feel to some of our members despite never meeting in person.

Q. What advice do you have for me as I embark on the role of President in 2022?

A. Know that our members deserve the best. We need to provide them with resources, learning and information on credentialing. More so, we should aim to create a safe place where coaches can connect and build community.

Questions from Shahrzad to Gaby:

Q. What stood out to you about 2021?

A. That it went super-fast! One minute we were kicking off the year, the next minute we are planning the year ahead!

What really stood out for me was how a small group of people – the board of directors, most of whom “met “each other for the very first time while volunteering for the board, was able to work together and keep things moving for the benefit of our members and the coaching profession at large. I have been amazed by the authenticity, drive and commitment to find great programs, engage great people and build community.

 

Q. What drove you to take on such a big role for our ICF Chapter? 

A. I am a natural Achiever (smile) and most important, I am an eternal learner. While I have been coaching for many years, it is not until recently that I became more engaged with ICF. It is exciting to be part of building a strong profession in service of others. I also think being part of such a young chapter is an incredible opportunity to build and create and really shape the future of coaching in San Diego. 

Q. What do you have cooking for 2022?

A. Exciting times ahead! I am looking forward to strengthening our offerings and bringing even more value to our members through additional professional development and learning. We will engage with other chapters, partner with other professional associations, serve the community (not only the coaching community, but the community at large) and continue the purpose of helping people in their journey live better, happier lives. Oh, and a big celebration of ICF San Diego’s 5^th Birthday!

Sincerely,

Shahrzad Sherry Nooravi, PsyD, MCC 

Chapter President

ICF San Diego

In a recent ICF San Diego Chapter Board meeting, I asked each of our Board members to share an important piece of advice they’ve received along their journey and how it had impacted them. What I heard was so remarkable that I decided to share the concept of turning advice into mottos in this month’s blog. (You’ll see the great advice at the conclusion of this blog.) 

A motto is a statement that you use to express a goal or principle to empower you to guide your behavior and actions. Particularly during tough times when you may want to throw your hands up and give up, the motto can be a savior. It can be a cold glass of water after a long walk; a delicious meal when you are hungry or words of encouragement from a friend, family member or colleague, when you just need it the most. Except, it’s from you, for you. It can relax you, remind you that the journey is supposed to be hard at points and give you inspiration to keep going.

Of course, clients can benefit from creating mottos. You can pose the question in several ways to clients. These questions can help the client discover advice that has helped them or simply a motto: 

• What could be a motto that you can turn to in tough times?

• What might be a saying that can keep you inspired and fired up as you work toward this tough goal?

• What is a great piece of advice you live by? How can that be transformed into a motto?

A motto can be particularly helpful when you are learning something new, taking on a big project or even facing difficulties in a relationship. 

Another way to create a motto is to think about negative self-talk you have in a situation and reframe it. Following are some examples.

If you are telling yourself, “I’ll never get this done,” replace that thought with a motto like, “One step at a time.”

When playing tennis and not getting the results you want, replace, “I’ll never get this,” or “I’m terrible at this,” with “I’ll get there,” or “I will master this.” 

ICF San Diego Board Members’ Best Advice

Barbara: Dream big because sometimes dreams come true

Donald: The 5Ps: Planning prevents poor performance

Freda: Two is better than one. Remember the positive impact of collaboration Gaby: Trust the process 

Jennifer: Courage equals cashflow (in all areas of life)

John: The opposite of love is fear. Choose love over fear 

Lynn: It's all about your perspective!

Maggie: Do your best, that’s all you can do. Don’t wish your life away
Sara: The power of choice and having trust for the bigger purpose. Everything that happens is for me and my growth
Shahrzad: Don’t give up don’t give up don’t give up

Wil: Following our true desires leads us to our highest paths

All the best in the months ahead as we will all need to continue being agile, courageous and positive. 

Shahrzad Sherry Nooravi, PsyD, MCC

President, ICF San Diego

As we move through life, there are times when we must make a judgement call. Often with little information, a lack of precedence and a whole lot at risk, we are tasked with making a decision that will best serve others. We have seen local, state and federal leaders struggle with these judgement calls since the start of the Covid-19 Pandemic. They had to decide if there was a proper timing for reopening businesses. If they did, what precautions must the employees and customers take? Should they re-open schools? What actions and requirements would best serve to protect students as well as the families they go home to? Of course, with all big decisions and judgement calls we make, some will be pleased with our actions while some will protest and reject them.

When we look at this from the perspective of coaching a client who needs to make a judgment call, we can channel the ICF Competencies of Active Listening, Powerful Questions and Creating Awareness. 

One way of strengthening our judgement and decision-making skills, whether it is for ourselves or for asking a client questions to discover their next steps, is to reflect on yesterday, today and tomorrow. Within each area are specific steps for reflecting on how we’ve handled things in the past, how to get centered and do it today and how to think about what you learned that you can apply tomorrow. All the questions below can be asked of yourself or turned into questions you would ask a client.

Yesterday

A great place to start is to examine your own patterns for making decisions. You can ask these questions to start seeing patterns and where you or your client may want to shift them.

• Do I assess the data and risk? 

• Do I make unilateral decisions, or do I seek input from others? 

• How have my judgement calls worked or not worked in the past?

• Looking back, what did I learn from making the best judgement calls I could make under the circumstance?

Today

As you consider the action you want to take, consider if there are certain biases or assumptions you may have about the situation. Is there a way you think things SHOULD be, versus an openness to accepting things as they are?

Just as in coaching when we slow down and pay attention to our clients, how can you slow down and listen to others?  Can we pay special attention to words being said, words that are unsaid, body language and tone?

As you forecast how your decision will be executed and how it will impact others, also consider the importance of this decision, what it stands for and how it can impact the greater good, as difficult as it may be.

• How will this affect others? 

• What will I be standing for if I take this action?

• What ethics may suffer if I do not take this action? 

• Might this action contribute to the greater good?

Tomorrow

With every judgement call you make, regardless of outcome, take time to review your learnings.

Ask yourself:

• What did I learn?

• What went well?

• What could I have been done differently to improve this situation in the future? 

• Might this have led to growth, as part of a larger process, that I’m yet able to see? 

• Can this lead to continuous improvement where I Plan, Do, Check, Act? (PDCA)

Here is to your good health, good judgement, and success.

Shahrzad Sherry Nooravi, PsyD, MCC

President, ICF San Diego

“Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.” Viktor Emil Frankl

In life when things are going well and we are accomplishing all that is important to us, we feel mentally and emotionally healthy, hopeful and optimistic. What about the times when we are in transition or things are out of our hands? This is when we can feel like we lack control over our circumstances or that we lack hope.

One definition of hope is a feeling of optimism or a desire that something will happen. What happens when we are running low on hope and leaning toward pessimism and the sinking feeling that what we want will not materialize? 

A recent study found that having hope is generally associated with agency thinking. Agency thinking is defined as the motivation to pursue goals and the belief in one’s ability to achieve them.

How do we empower our clients to find their agency thus helping them tap into hope?

The ICF Competency of Listens Actively (which focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression) can help you detect where the client does have meaning and hope. 

Viktor Frankl (1905-1997) was an Austrian psychiatrist and psychotherapist who developed the psychological approach known as logotherapy, which found that the primary motivation of an individual is the search for meaning in life. In 1942 Frankl and his family were sent to concentration camps. As he experienced and observed the abuse of fellow inmates in his years in the Auschwitz and Dachau concentration camps (from 1942 to 1945) Frankl theorized that inmates who had some meaning in their lives were more likely to survive. The meaning that he believed help him survive was that he envisioned writing a book about his experience and talking to large crowds about finding meaning in their lives. Man’s Search for Meaning was produced in nine days and went on to sell millions of copies in dozens of languages.

The potential questions below may aid in getting to the core of what gives meaning to the client.

• Tell me about a time when you found hope in a difficult situation.

• What does it feel like to be hopeful?

• What activities make you feel optimistic?

• Tell me of a time you activated your agency? 

• What was the situation? 
• How did you feel in your body? 
• What did you do to stand up for yourself or what you believed?
• How might you apply that power you tapped into for your current situation?

Deep listening involves presence to notice when there is more to what the client is communicating. It is paying attention to the client’s emotions, energy shifts, non-verbal cues or other behaviors. This is possible to do virtually if you slow down and observe the client. You can also integrates the client’s words, tone of voice and body language. 

His work resonates deeply with me and for many coaches, I’m sure. Below are some activities that can help clients relax, reflect and tap into what is meaningful to them. When we find meaning, we can find hope.

1. Gratitude – Write five things you are grateful for every day. This rewires your brain to scan the environment to look for the positive

2. Movement – Get healthy movement whether it is a 15-minute walk or a gym workout

3. Support – Speak with friends, family and colleagues who will gently support you. A friend who is a coach is a bonus 

4. Dream – Though you may have hit roadblocks and it is feeling difficult to make progress toward your goal, take time to dream about what it will be like. Download images and make a digital or physical vision board

5. Self-love – In our efforts to care for others (our family and teams) we can neglect ourselves. Taking “me time” to exercise, get a massage, read or meet up with a friend are ways to recharge and gain hope and momentum. Remember that when you feel good, you are able to show up as your best self

6. Past successes – Make a list of your past successes. What makes you proud in the areas of family, career, personal goals, community, hobbies, etc.?

7. Mindfulness – Find activities that help you relax and feel centered from reading, walking, playing sports, cooking, gardening or other activities that allow you to be in flow

In the words of Viktor Frankl, “When we are no longer able to change a situation, we are challenged to change ourselves.”

Here’s to tapping into hope and optimism for yourself and your clients. 

Shahrzad Sherry Nooravi, PsyD, MCC

President, ICF San Diego